I am reaching out on behalf of the entire Sunland RV Resorts family to assure you that the health and safety of our guests and staff are of the utmost importance. Just like you, we are closely monitoring new developments regarding COVID-19 (coronavirus). While the risks and long-term impacts are hard to quantify, we are committed to doing everything possible to make sure that all the Sunland resorts and properties are fully prepared and taking all necessary precautions.
What We Are Doing Differently
We have adopted several policies and procedures, following recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We remain committed to upholding the highest standards of cleanliness and want you to feel at ease when visiting with us. Below are some of the precautionary response measures that we are taking to ensure your health and safety:
- Elevated cleaning and sanitation protocols
- Ongoing training for our staff
- Posting informational content regarding recommended handwashing procedures in restrooms, offices and common areas to increase awareness of simple prevention methods
- Adjustment of team schedules and working arrangements to promote social distancing
Flexibility In Your Travel Plans
We believe in responsible and safe traveling and Sunland RV Resorts continues to welcome travelers with our established operational commitment to care. We understand the need for increased flexibility with travel planning right now. As a courtesy to our guests, any reservation arriving now through June 30, 2020 may be moved to a future date or canceled, and we will waive cancellation fees, provided you notify us before April 30, 2020, and at least 72 hours prior to your scheduled arrival.
A unique benefit of road travel is that you choose where you go and the vehicle of transportation is your own and is entirely self-contained. You can eat, shower and sleep all within the confines of your own space. While it is important to take the necessary precautions and follow proper protocols at this time, RVing is still a lifestyle that can continue to be enjoyed.
Our commitment to the health of our guests and staff will continue to be our top priority. We thank you for your support and loyalty.
CEO, Sunland RV Resorts